Privacy Statement | Citroën Diplomats

The purpose of this Privacy Policy is to inform you, in accordance with the Regulations in force concerning the protection of personal data (which designates the General Data Protection Regulation No. 2016/679 of 27 April 2016 and the French Data Protection Act No. 78-17 of 6 January 1978), of the conditions under which your personal data is processed by Automobiles Peugeot, whose registered office is 45 rue Jean Pierre Timbaud, 78300 Poissy.

What are the purposes of the processing of your personal data by Automobiles Peugeot and what is the legal basis for this processing?

Consultation of the Site is possible without the User having to reveal his identity or any other personal information concerning him.

The purposes for which we collect information are as follows:

  • To process your order for Peugeot products
  • To manage and optimize customer relations
  • To conduct surveys, polls or statistics to better evaluate the quality of its products and anticipate customer needs
  • Analyze and optimize the functionality of the site
  • To send you information about our promotional offers, news and events (newsletters, invitations, questionnaires, surveys and other publications)

The processing of this information is justified by:

  • The processing of the order results from the execution of the Contract between You and Us
  • The legitimate interest of Automobiles Peugeot to ensure the satisfaction and follow-up of its customers
  • The legitimate interest of Automobiles Peugeot to evaluate the quality of its products, to anticipate the needs and satisfaction of its customers and to develop new features accordingly
  • Automobiles Peugeot's legitimate interest in improving and providing a superior service with improved functionalities
  • Your prior consent which will be obtained, where required by law, by ticking the box intended for this purpose when You communicate Your personal data to Automobiles Peugeot

Who are the recipients?

Peugeot Automobile may be required to disclose any information concerning the User in order to comply with any applicable law or regulation, or to respond to any judicial or administrative request.

The personal data we process will be shared by Automobiles Peugeot with a limited number of recipients, depending on the purpose of the processing, as follows:

Name of the recipient

  • Any company belonging to the same Group as Automobiles Peugeot
  • Any third-party service provider and/or any company belonging to the same Group as Automobiles Peugeot, intervening on behalf of Automobiles Peugeot, in the provision of the services that You have requested or requested by Automobiles Peugeot for the purposes listed above
  • Any commercial partner of Automobiles Peugeot bound by an obligation of confidentiality

Purpose of sharing

  • To promote research, analysis and product development carried out by the PSA Group
  • To carry out marketing campaigns, conduct satisfaction surveys and propose commercial offers adapted to customers' needs
  • For any use of anonymized data for statistical purposes

Is your personal data transferred outside the EU?

Automobiles Peugeot may transfer your personal data to recipients located in countries outside the European Economic Area (EEA). The conditions of transfer are protected in accordance with the regulations in force concerning the protection of personal data.

How long do you keep your personal data?

The length of time your personal data collected by Automobiles Peugeot is kept can be determined according to the purpose of the data processing according to the following criteria:

  • Data stored for specific purposes are kept for as long as necessary for the purposes of processing personal data as defined in Article 1 above (for the duration of the contract concluded with you, in accordance with the legislation, as long as we maintain a commercial relationship with you).
  • Your personal data is then archived for use in the event of a dispute or challenge during the limitation period applicable to the subject of the dispute.
  • And then anonymized or deleted.

For more information, You may also refer to the Automobiles Peugeot retention policy.

How do we use cookies?

Cookies" are small text files sent to your terminal and stored on its hard drive to enable our websites to recognize you when you visit them.

When you visit one of our websites or use our applications or other digital tools, we may, with your consent, use cookies, web beacons and other technologies to collect the following data:

  • IP address, login information, browser type, location, time zone, operating system and other technical information.
  • Information about your visit, including the websites you visit before and after our website and the products you viewed
  • Duration of visits to pages on our website and information about interaction between pages

Please refer to our Cookie Usage Policy for more information.

What are your rights and how can you exercise them?

In accordance with the Regulations in force concerning the protection of personal data, you have the right to access, rectify, delete, limit the processing, obtain a copy of your personal data for your own needs or to transmit them to another service provider of your choice (portability), as well as the right to object to the processing of your personal data when these data are processed for direct marketing purposes.

You may also send Automobiles Peugeot instructions concerning the fate of your information after your death. You may withdraw your consent at any time when processing is based on it. All these rights apply within the limits provided for by the Regulations in force concerning the protection of personal data. You may exercise these rights by sending a request to Automobiles Peugeot - Service Relation Clientèle, Case YT 227 - 2/10 Bd de l'Europe, 78092 POISSY, or by e-mail to the following address: You may also exercise your right to file a complaint with the national data protection authority by sending your request to Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07,